Resource Category: Cross Industry

Nov 19, 2019 | library

Maximize the ROI from Your Premium Data Investment

Do More with Your Premium Data Your organization pays large sums for its premium data provisions. While such services are highly valued, they don’t come cheap and many firms are not getting the ROI that they could be. A majority of premium data services produce unstructured...


Oct 21, 2019 | library

Doing the Heavy Lifting – The Squirro-Added Value for Your Data Science Team

Breaking Past Technical Challenges with Efficient Solutions Data scientists have a tough job. The business expects them to deliver untold insight from the data it holds, yet it’s often the case that they are over-stretched and under-resourced, lacking the tools to do the job that is...


Sep 25, 2019 | library

The Client Cockpit and its Role in Delivering a First-Class Customer Experience

The Remarkable Rise of Customer Experience Recent Gartner research found that nearly nine in 10 companies (89%) now compete primarily on the basis of customer experience. This is achieved via data and utilizing the insight contained within that data. Yet the sheer volume of data in...


Sep 21, 2019 | library

Turn Your Data Into Profit – Data Monetization Today

Monetizing Data – Your Essential Guide Data by itself is almost worthless. What gives it its value is the insight contained within it, and how organizations use that insight to drive revenue. Organizations today need to invest in the right tools to unlock the biggest asset...


Dec 19, 2018 | library

Squirro Cloud App Demo

Complete the form to watch the short video that demonstrates how Squirro created a crisis monitoring dashboard that conceptualizes a unique company name and sources only the most relevant information from all the connected data sources.


Dec 11, 2018 | library

Squirro Search for Salesforce Demo Video

Complete the form to watch the short video that demonstrates how Squirro Search for Salesforce augments your Salesforce environment to create a system of insights.


Jan 21, 2018 | library

How to truly understand your customers in an avalanche of data

Data is Critical in Understanding your Customers The ability to understand what a customer is interested in, their feelings, and their likely intent is highly valued by most businesses. That’s why so many organizations have made such a substantial investment in Customer Relationship Management (CRM) platforms,...


Oct 21, 2017 | library

Data – Why it Should be Available to Everyone Within the Enterprise

Democratization of Data Data is now the most prominent asset an enterprise has at its disposal. Earlier in 2017, The Economist ran a front-page article that boldly stated that the ‘world’s most valuable resource is no longer oil, but data’. Few would argue with this statement....


Jul 21, 2017 | library

From Keyword to Cognitive… Updating Search for the Modern Enterprise

Squirro Cognitive Search is the next generation of Enterprise Search. It uses Artificial Intelligence (AI) to return results that are more relevant to the user and, in turn, increases productivity. By extracting and understanding more insights from content, search results are greatly improved. Download the white paper...


Jul 21, 2017 | library

Service Insights Solution Brief

Data Driven Service Optimization How much does a production outage cost your firm? For businesses that wish to deliver an excellent customer experience, Squirro will provide the insights to improve the mean time to resolution by 30%.


Jul 21, 2015 | library

Telcoms

Real-Time Service Intelligence Our customer is a global telecommunications provider, delivering a range of fixed network, mobile, Internet and TV services. Orders, Incidents and Surveys are often processed in different systems and formats, making them difficult to analyze and contextualize to gain a 360° view on...