Resource Category: Insurance

Jul 21, 2020 | library

Customer Insights Solution Brief

Squirro provides a competitive edge for your marketing and sales teams translating into better client engagement, higher close rates and reduction in churn. The Customer Insights solution brings together all the relevant internal and external customer data delivering you a 360° near real-time picture of client...


Jul 21, 2020 | library

Squirro Search for Salesforce – eBook

In a customer-centric world, knowing your customers is more important than ever. Many organizations have multiple Salesforce instances, with data and customer information stored in multiple places across the enterprise. Finding the right information is time-consuming and costly, and negatively impacts on customer service. What’s even...


Jun 29, 2020 | library

2020 and the Need for Customer Centricity

In 2020, the customer is king. Whether for consumer or business customers, there has never been as much choice of products and services as there is currently and it has never been as easy to switch providers. This means that businesses hoping to win and retain...


May 20, 2020 | library

Deploying Customer Insights to Thrive During Business Uncertainty

Most organizations are no strangers to challenges; overcoming challenges is part of their success stories. However, there can be cases where a challenge is simultaneously so large and so bizarre, that it seems impossible to get past it. In these cases, managers can’t reference any point...


May 13, 2020 | library

Why Knowing Total Cost of Ownership Has Never Been More Important

Extreme circumstances in business and the wider world can be hugely impactful. Whether it’s a global recession, an unforeseen pandemic, a trade war, or political turbulence, any of these events can cause significant uncertainty. During such times, businesses all over the world do all that they...


Mar 26, 2020 | library

Why Augmented Intelligence is the Right Kind of AI

Just as AI moves into the mainstream, recent Squirro research revealed that 83% of top tier banks have evaluated AI and more than two-thirds are already using it, there is a more powerful and impactful technology that promises to transform business performance in ways that have...


Feb 3, 2020 | library

The Client Advisor Dashboard and its Role in Delivering a First-Class Customer Experience

Recent Gartner research found that nearly nine in 10 companies (89%) now compete primarily on the basis of customer experience. This is achieved via data and utilizing the insight contained within that data. Yet the sheer volume of data in modern business can be overwhelming, and...


Dec 19, 2019 | library

Squirro Institutional Asset Management Application Demo Video

Complete the form to watch the short video that demonstrates how Squirro’s Institutional Asset Management Application is used for plan lead origination, fund recommendations, next best actions, and more.


Nov 19, 2019 | library

Maximize the ROI from Your Premium Data Investment

Your organization pays large sums for its premium data provisions. While such services are highly valued, they don’t come cheap and many firms are not getting the ROI that they could be. A majority of premium data services produce unstructured data, which cannot be easily interpreted...


Oct 21, 2019 | library

Doing the Heavy Lifting – The Squirro-Added Value for Your Data Science Team

Data scientists have a tough job. The business expects them to deliver untold insight from the data it holds, yet it’s often the case that they are over-stretched and under-resourced, lacking the tools to do the job that is expected of them. Even if a data...


Sep 25, 2019 | library

The Client Cockpit and its Role in Delivering a First-Class Customer Experience

The Remarkable Rise of Customer Experience Recent Gartner research found that nearly nine in 10 companies (89%) now compete primarily on the basis of customer experience. This is achieved via data and utilizing the insight contained within that data. Yet the sheer volume of data in...


Sep 21, 2019 | library

Navigating the New Risk Landscape – How Augmented Intelligence will Impact the Reinsurance Industry

It probably isn’t that well-known outside of the Financial Services industry, yet reinsurance is a massive and important market. A research firm revealed that the global reinsurance market was worth $247.5B in 2017 and is expected to reach $287.7B by the end of 2025. Yet despite...