Resource Category: Telecommunication
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Using Augmented Intelligence to Improve the Customer Experience
In its recent report, Insights-Driven Businesses Set the Pace for Global Growth, industry analyst group Forrester predicted that by 2021, insights-driven businesses will be generating $1.8 trillion annually. Augmented Intelligence solutions are the single most important to harness when it comes to becoming an insights-driven business....
Deploying Customer Insights to Thrive During Business Uncertainty
Creating the Advantages that Help Advance Past Challenges Most organizations are no strangers to challenges; overcoming challenges is part of their success stories. However, there can be cases where a challenge is simultaneously so large and so bizarre, that it seems impossible to get past it....
Why Knowing Total Cost of Ownership Has Never Been More Important
TCO and the Need for Accuracy During Cost-Conscious Times Extreme circumstances in business and the wider world can be hugely impactful. Whether it’s a global recession, an unforeseen pandemic, a trade war, or political turbulence, any of these events can cause significant uncertainty. During such times,...
Squirro Institutional Asset Management Application Demo Video
Complete the form to watch the short video that demonstrates how Squirro’s Institutional Asset Management Application is used for plan lead origination, fund recommendations, next best actions, and more.
Maximize the ROI from Your Premium Data Investment
Do More with Your Premium Data Your organization pays large sums for its premium data provisions. While such services are highly valued, they don’t come cheap and many firms are not getting the ROI that they could be. A majority of premium data services produce unstructured...
Doing the Heavy Lifting – The Squirro-Added Value for Your Data Science Team
Breaking Past Technical Challenges with Efficient Solutions Data scientists have a tough job. The business expects them to deliver untold insight from the data it holds, yet it’s often the case that they are over-stretched and under-resourced, lacking the tools to do the job that is...
The Client Cockpit and its Role in Delivering a First-Class Customer Experience
The Remarkable Rise of Customer Experience Recent Gartner research found that nearly nine in 10 companies (89%) now compete primarily on the basis of customer experience. This is achieved via data and utilizing the insight contained within that data. Yet the sheer volume of data in...
Turn Your Data Into Profit – Data Monetization Today
Monetizing Data – Your Essential Guide Data by itself is almost worthless. What gives it its value is the insight contained within it, and how organizations use that insight to drive revenue. Organizations today need to invest in the right tools to unlock the biggest asset...
Complete the form to watch the short video that demonstrates how Squirro created a crisis monitoring dashboard that conceptualizes a unique company name and sources only the most relevant information from all the connected data sources.
Squirro Search for Salesforce Demo Video
Complete the form to watch the short video that demonstrates how Squirro Search for Salesforce augments your Salesforce environment to create a system of insights.
Real-Time Service Intelligence Our customer is a global telecommunications provider, delivering a range of fixed network, mobile, Internet and TV services. Orders, Incidents and Surveys are often processed in different systems and formats, making them difficult to analyze and contextualize to gain a 360° view on...