With the growing scale and complexity of enterprise data, it is key to success to find the right solution to take control of this organizational data, improve data management efficiency and streamline the information flow for improved knowledge management across the company. Artificial Intelligence (AI) and...

Actionable insight has become one of the most prized assets in business. They are essential to delivering a first-class customer experience, differentiating from the competition, and improving the bottom line. Insight Engines are integral to achieving this. But implementing an insight engine is not without its...

Delivering Return on Investment (ROI) within an IT Service Management (ITSM) or a Customer Service Management (CSM) operation presents challenges for decision-makers and requires a holistic approach to efficiency and cost-saving. Return on Investment comes about from sustainable growth – and in Service Management (SM), this...

Turn a data lake into a source of tangible proactive customer insights Squirro has a rich heritage in working with some of the most prominent names in Financial Services (FS) and this client is one of the very biggest, providing a range of investment, mortgage, credit...