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Delivering ROI within an IT Service Management or Customer Service Management operation requires a holistic approach.

Augmented Intelligence is going to have a significant impact on the future of insurance. This revolution is not far off, and the industry is on the verge of a monumental, tech-driven shift. For every single insurance company, success will hinge on making the most of data...

In its recent report, Insights-Driven Businesses Set the Pace for Global Growth, industry analyst group Forrester predicted that by 2021, insights-driven businesses will be generating $1.8 trillion annually. Augmented Intelligence solutions are the single most important to harness when it comes to becoming an insights-driven business....

How a large US Banking and Financial Services firm uses Squirro Cognitive Search for a complete client view across multiple CRM systems. Large enterprise environments are rarely beautifully structured and perfectly scaled in line with business needs. For many, becoming large is a direct result of...

Corporate Financial Services (FS) is a sector that’s under pressure like never before. After decades of approaching business in much the same way, the rise of more agile and nimble financial startups, offering a whole array of different products and services, has meant that traditional corporate...

Download this white paper to understand the importance of insight in the modern business and get clear steps to help the organization become insights driven

Read this white paper to understand how organizations can continue to deliver a strong customer experience through unprecedented challenges.

Read this white paper to understand what should be included when calculating your TCO, allowing company boards to make better decisions about new technology

Despite the advent of cloud computing, artificial intelligence (AI), data analytics, machine learning and much more over the past decade, asset management has been slow to adopt these technologies in any meaningful way. But that’s starting to change. The asset management industry stands on the edge...

Read this white paper to learn how you can build the modern CRM system with built-in AI and Machine Learning, to improve your client relationships and identify new clients and opportunities.