Your customers demand always a fast and successful resolution of their incidents, and not being able to fulfill their expectations is one of the biggest threats to the business. 

Squirro Augmented Intelligence Solutions for Customer & IT Service Management address this challenge by activating your data to provide automated recommendations on solutions, resolutions, knowledge articles and knowledge experts in context of incidents.

Reduce mean time to resolution by 30%, improve first time right by 10% among many other KPI improvements and delight your clients during the process.