Spring Webinar Series

Request a recording from any of our recent webinars

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Webinars

This Spring we teamed up with some of the most experienced names in the data business to give you an in-depth understanding of what you can leverage from your data to drive your Service Insights or Customer Insights.

If you were unable to attend one of these regional webinars, all is not lost! Now you can request your copy of any recording. Here’s what to expect:

Service Insights Webinar Series

Ideal For: Service Delivery Managers, Heads of ITSM or anyone running a demanding service delivery environment, using ServiceNow or other leading applications.

Major insights for major incidents. Find out how to reduce Mean-Time-to-Resoulition by up to 30%.

Learn how to:

  • Reduce the time to resolve major incidents
  • Uncover the real value of external data sources
  • Apply cognitive computing and process automation to your ITSM solution
  • Identify ITSM improvement opportunities

Customer Insights Webinar Series

Ideal For: Heads of CRM, Innovation, Client Engagement or Insights, those working in Wealth Management or anyone looking to extract more value from siloed CRM data sets, using Salesforce or other leading CRM applications.

Transforming client engagement to drive revenues up by 10%.

Learn how to:

  • Ensure your sales teams completely understand their clients and their environment
  • Automate processes based on cognitive insights
  • Provide a complete and granular picture of the total client engagement (NOT analytics)
  • Deepen account penetration across a wider product set

Faster Responses – Greater Team Efficiency – Increased Customer Satisfaction – Improved Profitability


Choose a Webinar

Select your webinar of interest and request a recording.


Webinar:
Service Insights – Cut your Mean-Time-to-Resolution by up to 30%

  • Region: UK and English Speaking Europe
  • Presented in partnership with Vorto
Request Recording

 

  • Region: Switzerland, Germany, Austria
  • German Language
Request Recording

 

  • Region: North America
  • Presented in partnership with Synpulse
Request Recording

Webinar:
Customer Insights – Transform Customer Engagement and Increase Revenues by 10%

  • Region: UK and English Speaking Europe
  • Presented in partnership with BIPB
Request Recording

 

  • Region: Switzerland, Germany, Austria
  • German Language
Request Recording

 

  • Region: North America
  • Presented in partnership with Synpulse
Request Recording