Studies show that employees spend up to 30% of their time at work searching for information. Even worse: in 70% of all cases the search is unsuccessful, because keyword-based search ignores the context and the intent of the employee searching. The solution is cognitive search, where users find relevant information successfully and up to 90% faster.
Therefore, companies are increasingly wanting to switch to cognitive search. Squirro effectively expands the keyword-based Elasticsearch to cognitive search, protecting enterprise search investments and increasing employee productivity.
Industry analyst group Forrester has identified Squirro as a provider capable of building on Elasticsearch, stating that Squirro’s ‘unique positioning is to offer ready-to-run search applications for customer insights and service insights as well as a general-purpose cognitive search engine’.
Elasticsearch as part of our platform
Squirro leverages Elasticsearch as part of its platform, enabling it to focus on business search applications and enterprise features
Ready-to-run search applications
Squirro offers ready-to-run search applications for customer and service insights, as well as a general-purpose cognitive search engine
Squirro is out-of-the-box ready for industry-leading implementation times
Better understanding of intent and interest
Squirro adds a cognitive layer to provide better understanding of intent and interest of the user, factoring in timing, individual needs and more
Reduction in search time
Squirro provides organisations with a year-on-year reduction in search time of up to 90%
For further details, please download our whitepaper, watch the demo video or request a discovery meeting: