Squirro

Machines can make us better humans

Squirro

Let our Augmented Intelligence
enhance your business

Squirro is a business insight engine, powered by Artificial Intelligence (AI).

Most of us are familiar with AI as a technology that enables machines to think like people, understanding context and intent while processing information in huge quantities. It is all around us in our daily lives, silently guiding our smart devices and our online engagements and requiring little technical expertise on the part of the user.

But AI also has a transformative role to play in the future of business, from finance to manufacturing. This future isn’t a robot-run world, as many picture it. Humans need the vast computing power of A.I., but A.I. also needs humans to contribute their imagination, intuition and intelligence. The winning combination of the two is known as Augmented Intelligence.

Machines work better when guided by humans. Augmented Intelligence lets machines do what they do best, and, in the process, frees up people to do the same.

This balance of machine-driven insight and human wisdom is the way forward for enterprise. We already know that insight-driven businesses grow faster: 40% faster for private companies, on average, and 27% for public companies.

Squirro’s Augmented Intelligence Applications, all built with the challenges of specific industry sectors in mind, turn huge quantities of otherwise unused, siloed or third-party data into real-time insights, solutions and opportunities. Our 360-degree client cockpits serve up all this information in one place, the moment it is required, to create efficiencies and actionable business revelations that are far beyond the capabilities of even the most gifted professional working unaided.

Squirro’s Augmented Intelligence Applications have been designed to be used by business users, not data scientists, and they are as intuitive and unobtrusively intelligent as the many A.I.-driven devices in our personal lives.

Gather

Using any of the pre-built connectors or with custom connectors, data from any internal or external source is continuously pulled into Squirro. During import, it is categorized and enriched to make it computable. It can be stored or simply indexed to capture its relevance and location. In the latter case, the data can be referenced from its existing location on an as-needed basis without having to create any duplicates.

Understand

Applying the latest artificial intelligence and machine learning techniques, the entire data set from the various sources is processed to find relevant patterns, trends, and anomalies, which are used to prepare the insights from this data.

Act

With the insights ready, they are provided to you as intuitive visualizations, actionable recommendations, and even as a basis for automation.

Why you need it

Information delivered without context is of little use

Context drives the value of data. Enterprise data stored in multiple silos is hard to access and difficult to use. Squirro solves this problem with its Augmented Intelligence Solution, which delivers the right information, at the right time, in the right context to produce optimal output in your workplace.

Three key drivers guide the development of Squirro’s approach:

Context

Search is not an independent activity - it is always carried out in a broader context. For example, if a client relationship manager needs to know what happened between her company and a customer, she implicitly states a context: the client relationship.

Time

Time is one of the least considered factors in data usage and consumption, but it has huge relevance. Some searches, such as customer engagement checks or ticket status, are performed repeatedly, every hour or every day.

Behaviour

Based on signals gathered from any source, including open web, BI, CRM or social networks, Squirro delivers the insights you are most likely to find useful, allowing you to take advantage of an adaptive system that evolves with your needs. By using artificial intelligence to meet your business needs, you create an Augmented Intelligence environment.

The Squirro Difference

Customers love Squirro for its simplicity and scalability

Squirro users have access to do-it-yourself unstructured data analytics and can create shareable dashboards on the go, using the easy and intuitive user interface.

Squirro is built with Elasticsearch, the world’s leading open source search and analytics solution, allowing organizations to leverage their existing investments into the best open-source, full-text search engine.

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Discover insights

The search-based, intuitive interface allows users to discover new insights naturally.

Smart dashboards

Combine multiple data views into a single dashboard to stay on top of your data.

Aggregate any Data

Squirro unifies your data regardless of its origin, the format, and the variety.

Concept Search

Search a concept (e.g. based on a document, a paragraph) instead of keywords.

Enrich

Enrich your data with sentiments, entities (e.g. detect your products, escalation issues, client engagement), tags, and locations, to reveal hidden data dimensions.

fast analytics

Connect and visualize your (unstructured) data in minutes.

Fast to deploy

Delivered as a public or private cloud solution or as an on-premise solution.

Integration

Ready for stand alone use or easily integrated into enterprise software such as Salesforce, Microsoft Dynamics, ServiceNow, Salesforce ServiceCloud, Qlik, and Tableau.