Cut your Mean-Time-
to-Resolution by up to 30%

Join us for a 30min webinar to transform your ITSM world


Your biggest goal in 2016 is to cut mean-time-to resolution. Every minute counts when it comes to solving ticket issues. But did you know your ITSM data already holds the information you need to speed up resolution times – you just need the insights to unlock them!

We’ll show you how Squirro’s service insights solution can help you to achieve faster responses, a more efficient team, increased customer satisfaction, improved profitability and even how to predict when your next major incident will hit.

Smart Service Insights Drive Optimal Business Results

Join our experts for a 30-minute webinar to set you up with all you need to know about cognitive computing and automation – the building blocks for getting the results you want.

You’ll learn how to:

  • Reduce the time to resolve major incidents
  • Uncover the real value of external data sources
  • Apply cognitive computing and process automation to your ITSM solution
  • Identify ITSM improvement opportunities


Andrew Peck, Vorto

Andrew has a 28 year career in financial services sector with Lehman Brothers, Barclays Capital and Citi at Director levels.


Shuaib Rabbani, Vorto

Shuaib has worked in ITSM for over 20 years. After working for BMC Remedy in the US for it’s largest customers, he become and independent consultant leading the delivery of a global ITSM programme for Siemens.

Matt Newman, Squirro

Matt is Sales Director at Squirro. His main focus is financial services. Prior joining Squirro he worked at Dell, SAP & Zafin.


Barry Bowen, Squirro

Barry is a Solution Architect with experience in Risk / Fraud & Big Data consultancy, marketing and deployment of technical solutions. He excels in bridging and translate business needs into technical solutions.

About Squirro and Vorto

Vorto is a leader in delivering Enterprise Service Management transformation programmes. Squirro delivers an advanced Contextual Intelligence and Insights solution.

30 for 30!

How else can you spend 30 minutes to cut your resolution time by 30%? (and score a free Big Data Consulting Package!)

Cut your Mean-Time-to-Resolution by up to 30%

  • Date: 24 February 2016
  • Time: 11.30am (UK)
Register me!


Cut your Mean-Time-to-Resolution by up to 30%

  • Date: 3 March 2016
  • Time: 4.30pm (UK)
Register me!