Service Management
Achieving 100x ROI with Automated Ticket Classification

Success story

How a Global Bank Achieved 100x ROI with Squirro

Built to revolutionize service management, the Squirro Enterprise GenAI Platform is enabling a global bank to generate hundreds of millions in value through automated ticket classification. With up to 95% classification accuracy, enhanced operational efficiency, and significant cost savings, this transformative solution delivers 100x ROI by expediting case resolution and unlocking working capital.

Download our comprehensive case study to explore:

  • Real-world results and ROI impact
  • Faster ticket resolution with AI automation
  • Strategies for improving efficiency and cutting costs
  • Proven methods for freeing up working capital

Get the insights you need to drive transformation in your organization!

 

Trusted by Industry Leaders

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Here's what our clients are saying:

Financial Services

 

“The insights solution is a good example of how we leverage technology and FinTech partnerships to co-create innovative analytics capabilities to enable our frontline teams to have better conversations.”

 

Bireshwar Dasgupta
Global Head, Data Solutions
Standard Chartered

Manufacturing

 

“The solution is incredible and deserves sharing with every technical person in Henkel. Thanks for your great work!”

 

Henkel

Banking

 

“Normally, when you deploy new systems, you desperately go around the teams and badger them to try it. Here, they are badgering us.”

 

Helen Packard
Digital Transformation Lead
Bank of England

Government Administration

 

With Squirro's technology for large scale data analysis, HMRC was able to deliver efficient, in-depth analysis of customer feedback and highlight needs relating to self serve digital services.

 

HMRC

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