Built to revolutionize service management, the Squirro Enterprise GenAI Platform is enabling a global bank to generate hundreds of millions in value through automated ticket classification. With up to 95% classification accuracy, enhanced operational efficiency, and significant cost savings, this transformative solution delivers 100x ROI by expediting case resolution and unlocking working capital.
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“The insights solution is a good example of how we leverage technology and FinTech partnerships to co-create innovative analytics capabilities to enable our frontline teams to have better conversations.”
“The solution is incredible and deserves sharing with every technical person in Henkel. Thanks for your great work!”
“Normally, when you deploy new systems, you desperately go around the teams and badger them to try it. Here, they are badgering us.”
With Squirro's technology for large scale data analysis, HMRC was able to deliver efficient, in-depth analysis of customer feedback and highlight needs relating to self serve digital services.