Unlocking
Customer Insights

An HMRC Success Story

Discover how His Majesty’s Revenue and Customs (HMRC) leveraged Squirro's cutting-edge technology to transform millions of feedback responses into actionable insights. Learn how they prioritized service enhancements and delivered customer-centric digital services with unparalleled efficiency.

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The innovative use of Squirro Insights Engine and Natural Language Processing.
How HMRC identified emerging trends and sentiment from free-text feedback.
The impact of visualizing insights to monitor digital service trends.

Be a part of the HMRC's success, take the first step here!

"The insights solution is a good example of how we leverage technology and FinTech partnerships to co-create innovative analytics capabilities to enable our frontline teams to have better conversations."

Bireshwar Dasgupta

Global Head, Data Solutions, Standard Chartered

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Unlocking Customer Insights

An HMRC Success Story

Download the full case study to explore:

Bireshwar Dasgupta

Why Download Our Use Case?

Quick Read Lasting Impact

Proven AI Expertise

Leading the Way in AI

Are You Ready to Unlock Your Customer Insights?

Unlocking
Customer Insights

Quick Read
Lasting Impact

Proven AI
Expertise

Leading the
Way in AI

Are You Ready to Unlock Your
Customer Insights?