The market for conversational AI is in a frenzy, with businesses large and small waking up to its potential to transform virtually every facet of their operations. But while companies have leaned on conversational AI to enhance employee- and customer-facing interactions for some time now, the latest wave of large language models (LLMs) has taken things to a new level. It promises a new generation of conversational AI that is more autonomous, versatile, and intuitive than ever before.
If you’ve ever interacted with conversational AI or deployed the technology in your business, you’ll know that not all AI offerings are created equal. Selecting the perfect one is like picking the perfect candidate for a critical job – one that, over time, could scale to reach every single employee and customer in your orbit. Accuracy, reliability, trust, privacy, longevity, compliance, contextual understanding, ease of use, and compatibility with existing IT infrastructure are just some of the qualifying features.
Our precision-engineered AI technology tackles each of these challenges head on. Industry-hardened through critical deployments in multinational corporations, central banks and financial institutions, and national regulatory authorities, it is fully prepared to level up your business’s conversational AI deployments.
Read on to find out why!
The last thing you want when deploying conversational AI, e.g., to automate customer interactions, is an awkward conversation that misses the point. The Squirro Enhanced RAG platform combines precision and natural language capabilities, to transform customer service management by ensuring that all interactions are intuitive, effective, and highly relevant.
Hallucinations are the elephant in the room every time the topic of LLMs comes up. By grounding all responses in evidence and providing references to back all claims, Squirro’s Enhanced RAG platform builds credibility and trust while reducing the risk of hallucinations.
Data privacy and security breaches can be catastrophic for a business and their customers. Squirro integrates access control lists to safeguard sensitive corporate information, while data encryption protects sensitive user information against unauthorized access.
Until recently, it was easy to identify conversational AIs by testing their contextual understanding. Our Enhanced RAG platform has tools in place to mitigate this, including knowledge graphs that systematically capture relationships between topics that people grasp intuitively.
In a perfect world, corporate data would be meticulously labeled and easy to access from one centralized location. By connecting to the myriad data repositories companies rely on in the real world, Squirro Enhanced RAG lets AI apps base their responses on all available data.
Commiting to a proprietary AI technology stack can be challenging, particularly in today’s volatile market. Squirro future-proofs conversational AI implementations with its LLM agnostic-design and open solution architecture, ensuring dependable deployments even in dynamic market environments.
At the end of the day, users, be they internal or external, want conversational AI that adds value and doesn’t disappoint. Creating such dependable solutions requires a broad technological skillset. At Squirro, our Enhanced RAG platform combines the generative power of Large Language Models with powerful information retrieval systems and a suite of advanced enabling technological components. These include Agent Frameworks, Operational Data, Knowledge Graphs, AI Guardrails, and Privacy features. Combined, they give rise to an enterprise-grade generative AI platform that bolsters the accuracy, reliability, and trust of Conversational AI.
We understand that picking an AI technology stack to implement conversational AI applications is a high stakes decision. That’s why we’ve put together a quick and easy way to try out the Squirro Insights Engine and SquirroGPT on your own data and experience its performance first hand.
Head over to start.squirro.com to get started or book a demo to get a deeper introduction into how we can help you elevate your conversational AI today.
Learn how to navigate the crowded marketplace of AI solutions, discover why Squirro is recognized as a representative vendor in the 2024 Gartner® market guide for conversational AI solutions, and gain strategic guidance from industry experts.
With a focus on real-world applications and expert insights, this session is designed to equip business leaders with the knowledge they need to leverage Conversational AI effectively in their organizations.