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BOOST ACCURACY WITH RICH, INTERCONNECTED
CONTEXTUAL DATA


Harness semantic knowledge graph technology to transform your organization’s GenAI into a subject matter expert, capturing deep domain knowledge and complex process flows. Delivering increased informational accuracy, completeness, and reliability.

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Enhance RAG with Knowledge Graphs to
Maximize the Value of Your Data

Empower your enterprise with advanced tools that drive smarter decisions, boost efficiency, enhance accuracy, and drive innovation. Systematically capture your enterprise’s taxonomies and ontologies, transforming them into powerful, machine-readable semantic knowledge graphs. Leverage their power with retrieval augmented generation to raise the performance of your GenAI applications to the next level.

Food Service Industry

International Telecoms Provider

Professional Services Marketplace

Quick-Service Restaurant

Challenge
  • Complex ordering experience in a quick-service restaurant serving thousands of customizable product variants.
  • Difficulty access to health-critical information about allergen-containing ingredients.

solution
  • Manually curated taxonomy and ontology created using Graphite’s user-friendly graphical user interface.
  • Combined semantic Knowledge Graph with the Agent Framework to intelligently identify products, properties, or relationships.
  • Creation of a GenAI platform to incorporate a growing number of value-adding services.

International Telecoms Provider

Challenge
  • Slow incident management activities for over 100 million deployed IoT devices using a variety of network technologies.
  • Extensive and time-consuming ticket qualification process in the event of a device failure.

solution
  • Automated incident qualification workflow facilitated by Squirro’s AI Platform.
  • Reliance on Knowledge Graphs to ensure that customers provide all information required for ticket creation.
  • Accurate ticket assigned to the appropriate incident workflows, with digital agents initiating the next steps.
  • Consistent achievement of guaranteed SLAs, providing a significant competitive advantage.

Professional Services Marketplace

Challenge
  • Improve management of vast amounts of unstructured data from various sources.
  • Enhance overall customer experience by providing more accurate, relevant, and timely search results.


solution
  • Implemented Squirro's AI-driven search solution with knowledge graphs to process and analyze unstructured data from multiple data sources.
  • Developed custom “information cards” to provide synthesized search results, making it easier for users to find the right tradesperson for their tasks.
  • Significantly improved customer experience, providing users more relevant and timely results.

Unlock the Full Value of Your Enterprise
Data with Semantic Knowledge Graphs

Increase the Accuracy and Completeness of AI Outputs

Knowledge graphs ground your enterprise GenAI applications in rich, interconnected contextual data, providing deeper semantic understanding, enhanced search capabilities, and more accurate outputs with reduced overlooked information and blindspots.  

Enhance the Automation of Complex Workflows

By rendering complex workflows understandable to AI systems, knowledge graphs enable truly time-saving process automation, enabling everything from improved customer service management, accelerated incident resolution, and streamlined production line and supply chain monitoring.

Achieve Deterministic, Explainable, and Transparent Outcomes

Knowledge graphs enhance GenAI applications by ensuring predictable outcomes and clear understanding of conclusions. By directly linking insights to data sources, they provide clarity, accountability, and control over data retrieval, boosting accuracy and trust in decision-making.

Discover Latent Knowledge and Business Insights

Experience the Future of Data with Knowledge Graphs and RAG

Discover how integrating knowledge graphs with our advanced Retrieval Augmented Generation (RAG) technology can revolutionize your enterprise.

From Taxonomies to GraphRAG – Organize,
Categorize, and Discover Enterprise Knowledge

Taxonomies and Ontologies

Use a no-code enterprise taxonomy and ontology management system to model any business domain as an inference-bearing knowledge graph. Standardize enterprise terminologies in taxonomies and capture how entities are described and related in machine-intelligible knowledge models, or ontologies.

Classification and Extraction

Use auto-classification for known entity extraction (inline tagging) and document level classification, automating the capture of concept-to-content annotations and generating a continuously evolving, content-aware knowledge graph.

Semantic Knowledge Graph

Adhere to industry standards including ISO 25964 and W3C RDF, SKOS, and OWL to semantically represent enterprise information, enabling knowledge graphs that are machine-intelligible, inference-bearing, and capable of knowledge generation.

GraphRAG

Guide the data retrieval process in RAG-enabled generative AI to enhance accuracy, ensure that all relevant information is identified, processed, and validated, and improve the overall quality of generated insights and automated workflows.

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Design, Build, and Manage Enterprise Taxonomies and Ontologies with Synaptica

Synaptica's Graphite Taxonomy and Ontology Management Tool offers a powerful no-code environment for designing, building, and managing Knowledge Organization Systems. Based on Semantic Web standards and RDF concept modeling, Graphite lets anyone build taxonomies, ontologies, and knowledge graphs that enable richer search experiences, more precisely automated process, and deeper generated insights.

Learn More About How Knowledge Graphs
Augment GenAI Applications

Navigating the changing contours of AI in the workplace can be challenging - how can AI shape your organization, empower your workforce and enhance different workflows, workloads, and processes? Find out in our white papers, podcast series, case studies, and webinars.

Synaptica
Taxonomy and Ontology Software for Knowledge Organization Systems (KOS), Linked Data, Knowledge Graphs, RDF, and Auto Classification.
Knowledge Graphs for Enterprises
Discover how Knowledge Graphs (KGs) and generative AI enhance enterprise systems, boosting efficiency and performance across industries.
GraphRAG: 5 Powerful Value Adds
Explore five ways that combining Knowledge Graphs + RAG adds value in Enterprise GenAI deployments.

Are you Ready to Elevate Your Organization’s GenAI Performance?

Book a free, personalized consultation with our team and see how knowledge graphs can drive the accuracy you need to transform your business and deliver game-changing results.