Skip to main content

Discover how Squirro's Generative Employee Agents empower 900 Client Advisors in Asset Management! Read Our Case Study


Optimizing the Commercial Insurance Customer Lifecycle

Achieving a Complete Understanding of the Customers’ Needs across Every Touchpoint    

An optimized customer lifecycle is the holy grail of commercial insurance. But holy grails come with challenges:

  1. Finding new opportunities has become a costly and highly fragmented operation.
  2. As customer needs consistently grow in terms of complexity, it becomes clear that a strong customer experience strategy is paramount to success.
  3. Functioning and profiting within a disruptive landscape, which often makes switching providers a tempting endeavor for customers, is becoming more and more difficult.

Yet, with all of these challenges, there is an opportunity to get past them. This opportunity can be realized through the empowerment of people with key technology applied to the right data.

Prospects, customers, and various organizations, environments, and individuals associated with them have a wealth of information about them available. In addition to the information your organization already has, you have an incredibly wide span of supporting information across other sources. So much of this information can be used to delight the customer along every touchpoint, but most of it is missed.

With Augmented Intelligence, human intelligence is combined with powerful artificial intelligence, allowing all of the data to be utilized when making important business decisions.

Watch this webinar to learn how your organization can improve customer services, be better secured against disruption, and maximize growth and profitability across the value chain.

Watch Now



Steven Grinberg
Post By Steven Grinberg January 15, 2020

Discover More from Squirro

Check out the latest news and updates on Squirro, partners, events, and more

Interview:"The Squirro Academy is the place to unleash your passion and bridge any sector-related gaps you may encounter."
What to Expect at Asia Tech x Singapore 2024
What to Expect at Asia Tech x Singapore 2024
Squirro Marks Its Second Year on the KMWorld 100 Companies List
Squirro Marks Its Second Year on the KMWorld 100 Companies List