Knowledge Management

Mission-critical
Accuracy and Retrieval for Enhanced Productivity

Elevate your organization with AI-powered knowledge management. Transform complex enterprise data into actionable insights, boosting efficiency, driving innovation, and building trust.

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Capitalize on Your Organization’s Knowledge
to Grow Your Competitive Edge

Unlock the full power of your data with precision-engineered AI to boost collaboration, accelerate innovation, and elevate customer and employee satisfaction while enhancing security.

Up to 90%

Search Efficiency
Increase

Up to 40%

Company Productivity
Increase

20x

Faster Client Meeting
Preparation

Enhanced Productivity

Lightning Fast Information Retrieval

Save hours each day with immediate access to corporate insights regardless of where data is stored, increasing productivity, speeding up collaboration, enhancing workflow efficiency, and driving business growth.

Drill Deeper by Chatting with Your Data

Chat with your search results without changing the browser tab to generate deeper insights and boost your productivity.

Intelligent Insights and Reporting

Leverage curated insights, identify internal experts, generate summaries, and draw conclusions from structured and unstructured data, improving operational efficiency and overall business performance.

Automation of Routine Tasks

Free up capacity to add value by delegating the busywork to a precision-engineered AI platform, designed from the bottom up to deliver accurate, trusted results.

Improved Decision-Making

All Relevant Information at Your Fingertips

Chat with your data and gain insights sourced from across information silos, including emails, intranets, business management software, and external sources such as industry-specific and governmental knowledge bases.

Accurate, Reliable Insights Grounded in Data

Leverage generative AI to deliver instant, relevant, evidence-based results backed up with concrete references, minimizing the risk of hallucinations.

Streamlined Identification of Internal Experts

Bring together the perfect crew for any task using Squirro's Expert Finder to identify internal subject matter experts in seconds.

Crowdsourced Knowledge for Maximum Impact

Get a 360° view of all available corporate information to generate insights from across the organization and enhance decision-making by crowdsourcing knowledge from your entire team's collective brain.

Enterprise-Grade Data Security

Secure Integration with Existing Data

Unlock and access all data regardless of type or location, managing it securely and consistently, reducing the risk of data breaches, and ensuring compliance with security policies.

Meeting and Exceeding Industry Standards

Fully ISO 27001 compliant and certified, GDPR-compliant, with regular penetration tests conducted by third-party vendors to further enhance data security.

Stringent Enforcement of Access Control Lists

Keep sensitive data out of generated responses by enforcing role-based access to sensitive data with access control lists.

Flexible Deployment Options

Deploy on premises or in a secure cloud environment to meet industry-specific security requirements, even in the most heavily regulated sectors, such as banking, insurance, and healthcare.

Enhanced Employee Experience

Reduced Administrative Burden

Reduce or eliminate time spent on administrative tasks and free up time for more rewarding activities that contribute to personal and professional objectives.

Increased Talent Retention

Increase workplace attractiveness and retain top talent by augmenting your workforce with Gen AI tools that boost efficiency, accelerate workflows, and promote professional growth.

Supercharged Employee Performance

Level-up employee performance by automating the preparation of meetings, customer interviews, reports, and summaries.

Why Customers Love Squirro

Built on the industry’s leading Insight Engine, delivering accurate, reliable AI that builds trust and eliminates risk. It’s no wonder Squirro has become the platform of choice in the world’s most heavily regulated industries.

Manufacturing

Finance

Investment Management

Non-Profit Organizations

Henkel

Henkel, the renowned German chemical and consumer goods company, trusted Squirro to develop its AI-powered knowledge hub, Nautilus, which provides the company’s technical and research & development community with curated information across a variety of strategic business units, technologies, and data sources in a one-stop shop.

The platform ingests more than 45 internal and external data sources in various formats and enriches them with Henkel’s specific taxonomy, allowing AI-driven pattern and concept detection and achieving high customer satisfaction.

94%

customer satisfaction

45+

connected data repositories

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Reliable and Accurate AI That Customers Trust -
The Technology behind It

The Squirro Enterprise GenAI Platform translates organizational data into actionable insights that drive informed decisions and enhance workflows with enhanced retrieval augmented generation (Enhanced RAG), leveraging the following technological components:

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Enhanced Retrieval Augmented Generation (Enhanced RAG) augments the performance of proprietary or open-source large language models by incorporating additional data from internal or external sources. This supplemental context improves the quality of responses in enterprise GenAI platforms.

Increase AI accuracy by using knowledge graphs to reveal hidden data hierarchies, patterns, and relationships. Gain unparalleled insights and transform your data approach.

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Elevate AI performance with guardrails, ensuring reliable, ethical, and compliant decision-making. Protect your business and enhance user trust with tailored safeguards.

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Seamlessly integrate your structured datasets, both first and third-party, to build a comprehensive knowledge base for LLMs. Deliver accurate answers for any prompt without new ETL pipelines.

Boost efficiency with the Squirro Agent Framework. Easily create and deploy custom tools for complex data processing pipelines, leveraging large language models (LLMs).

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Protect corporate and customer data with industry-hardened security measures. Our Privacy Layer ensures no personally identifiable information (PII) is stored, safeguarding your sensitive data across all interactions.

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Connect Seamlessly with Your Existing Data

Squirro for Knowledge Management offers a wide range of data connectors that break down data silos and integrate all of your existing data, creating a single source of truth. Whether it is a CRM platform like Salesforce or Microsoft Dynamics, an ITSM like ServiceNow or Salesforce Cloud, business intelligence tools like QlikView or Tableau, or enterprise data repositories like Confluence, Jira, SharePoint, or Slack, Squirro has you covered with a dedicated connector, providing a comprehensive, flexible, and secure solution for your data integration needs.

Learn about Squirro for Knowledge Management In
Our Resource Library and Squirro Academy

Navigating the changing contours of AI in the workplace can be challenging - how can AI shape your organization, empower your workforce and enhance different workflows, workloads, and processes? Find out in our whitepapers, podcast series, case studies, and webinars.

Squirro Academy

Unlock your potential with The Squirro Academy! Bridge sector-related gaps and fuel your passion with our expert-led courses.

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Squirro Docs

Discover the Squirro platform, connect data sources, process and visualize data, and gain insights through advanced search features.

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Squirro Recognized as One of the Emerging Leaders in the 2025 Gartner® Innovation Guide for Generative AI Technologies

Squirro is the only European vendor to be named an Emerging Leader in the ‘Gen AI Engineering’ and ‘AI Knowledge Management Apps/General Productivity’ Emerging Market Quadrants ...

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Frequently Asked Questions

We understand that navigating the world of knowledge management offerings can be complex, and that you may have questions about the offering and how it can benefit you or your organization. This FAQ guide is designed to address the most common inquiries we receive from our valued customers and potential clients.

What Is Squirro's Knowledge Management Solution?

Squirro's Knowledge Management solution integrates AI, machine learning, and knowledge graph technologies to unlock the value hidden within an organization's data. It connects siloed internal and external data sources, providing a unified access point for efficient information retrieval and actionable insights. The solution enhances productivity, decision-making, and customer experience by streamlining knowledge management processes.

What Benefits Does Squirro’s Knowledge Management Solution Offer?

Squirro's Knowledge Management solution dramatically increases search efficiency, with customers experiencing an up to 90 percent improvement. This translates to a 40 percent increase in overall company productivity and saves more than 264 hours per employee annually. It also helps avoid data duplication and productivity losses by surfacing hidden knowledge assets.

How Can Users Access Squirro’s Knowledge Management Resources?

Customers can access Squirro's Knowledge Management resources through standalone Squirro dashboards, embedded dashboards in applications like CRM or ITSM systems, or via third-party systems. This flexibility lets users leverage the knowledge management solution in a way that best fits their workflow.

How Does Squirro Ensure Data Security in Its Knowledge Management Solution?

Squirro ensures data security by enforcing enterprise security measures, including strong access controls and audit reinforcement. The platform is fully ISO 27001 compliant and certified, complies with GDPR, and can be operated in a secure cloud environment or on-premise. Regular penetration tests by third-party vendors further maintain security integrity.

Knowledge Management

Mission-critical
Accuracy and Retrieval for Enhanced Productivity