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The Core Technology Behind Squirro’s Solutions

Unlock the potential of the Insight Engine to craft intelligent, tailored solutions using the ready-to-use building blocks.

Customers Trusting Squirro

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Solving Service Management Challenges

SquirroGPT Web enables website visitors to have generative AI conversations with your content. Simultaneously, you can capture valuable user data.

Identify and evaluate risks while minimizing manual and time-consuming research and reporting tasks.

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Transform your customers' experience and the quality and efficiency of service management processes.

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Combining Powerful AI Technologies to Do More with Your Data

An Insight Engine combines powerful AI technologies to understand and build on the data it processes. It uses machine learning, natural language processing, retrieval augmented generative AI, and knowledge graphs to extract the most relevant insights, patterns, and trends from large and diverse datasets. 

Combining these technologies enables the Insight Engine to identify hidden connections between data points and consolidate them into actionable insights. This allows you to make your decision-making processes smarter, faster, and more accurate. Squirro’s Insight Engine has been recognized as a Visionary in the Gartner® Magic Quadrant™ for Insight Engines for two consecutive years.

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The Platform That Powers it All

SquirroGPT is made possible through Squirro’s Insights Cloud platform. The platform contains all relevant building blocks for Squirro's use-case-specific and bespoke solutions:
Insight Engine
Squirro's Insight Engine combines AI technologies such as machine learning, natural language processing, and knowledge graphs to quickly and efficiently extract valuable insights from large and diverse datasets.
Semantic Enterprise Search
Squirro's enterprise search solution comprehends and interprets user queries, delivering precise and relevant results based on actual data. It continuously refines its accuracy and relevance through ongoing learning and adaptation.
Data Classification
Squirro’s AI Studio is a no-code machine learning (ML) platform for creating and deploying ML models without writing code. Squirro’s Model-as-a-Service offers an end-to-end solution for deploying and maintaining your ML models in a production environment.

Why People Love Squirro

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Gartner® Peer Insights

“Very powerful insight engine, yet easy to use.”

“Very skilled professionals with a strong customer-centric mindset, focusing on solutions, not problems.”

 

Industry: Media Industry
Company Size: 50M USD

Group 15046

Gartner® Peer Insights™

 

“Efficiently manages data to provide useful insights.”

“Squirro utilizes data to the fullest and transforms it into useful insights. The analytics it runs on the data and predictions it provides for the next best action is spot on. The documentation and training provided helped in onboarding this tool without any problem.”

Industry: IT Services
Company Size: 1B - 3B USD

What Squirro’s Insight Engine Offers

Aggregation

The Insight Engine unifies your data regardless of its origin and format, using Squirro’s collection of out-of-the-box and customizable data connectors.

Data Enrichment

Augment your data by identifying sentiments, predefined topics ("signals"), tags, and location details to unveil concealed data facets.

Discovery

The intuitive user interface allows users to discover new insights naturally and effortlessly.

Dashboards

Build your own dashboards with a selection of out-of-the-box and customizable widgets.

Collaboration

Publish dashboards with just a few clicks to share on the web, mobile, or your internal systems.

Integration

Ready for stand-alone use or easily integrated into existing systems and workbenches, including intranet, CRM, Service Management Systems, ERP, and more.

Real-Time

Automated updates based on your freshest data, with notifications and alerts.

Dashboards

Enterprise-ready large language model (LLM) solutions for enterprise data and websites using retrieval augmented generation (RAG).

Results can be analyzed directly in Squirro or shared with other applications through Squirro’s APIs.

Squirro uses a wide array of data connectors to connect to various data sources and ingests content from those sources.

Our customers choose where to deploy the platform: on-premises, private cloud or public cloud.

Stand-alone and embedded dashboards are the main touchpoint where results are visualized and analyzed by the user.

Squirro offers multiple ways to evaluate and tune relevance.

Data is modelled and enriched up front, when it is running through the Pipeline.

Many personalization options are available, such as communities, favorite documents and queries, content suggestions, and more.