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Squirro's Enterprise-Grade GenAI Platform

The Complete AI Platform for End-to-End Intelligence with Unmatched Precision. 

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Precision, Security, Scalability
Unmatched in Enterprise AI

Precision-engineered

Proven to reliably and securely transform corporate intelligence into actionable insights, unlocking the full potential of enterprise data.

Industry-hardened

Successfully deployed in the most highly regulated sectors, including central banks, governmental institutions, and multinational corporations.

Massively scalable

Designed from the bottom up for massive scalability, reliably handling vast data volumes and meeting even the most demanding user expectations.

The Technology behind It

The Squirro Enterprise GenAI Platform translates organizational data into actionable insights that drive informed decisions and enhance workflows with enhanced retrieval augmented generation (Enhanced RAG), leveraging the following technological components:

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Privacy Layer Knowledge Graphs AI Guardrails Operational Data Agent Framework Enterprise GenAI Platform
Enhanced RAG
Enhanced Retrieval Augmented Generation (Enhanced RAG) augments the performance of proprietary or open-source large language models by incorporating additional data from internal or external sources. This supplemental context improves the quality of responses in enterprise GenAI platforms.
Knowledge Graphs
Increase AI accuracy by using knowledge graphs to reveal hidden data hierarchies, patterns, and relationships. Gain unparalleled insights and transform your data approach.
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AI Guardrails
Elevate AI performance with guardrails, ensuring reliable, ethical, and compliant decision-making. Protect your business and enhance user trust with tailored safeguards.
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Operational Data
Seamlessly integrate your structured datasets, both first and third-party, to build a comprehensive knowledge base for LLMs. Deliver accurate answers for any prompt without new ETL pipelines.
Agent Framework
Boost efficiency with the Squirro Agent Framework. Easily create and deploy custom tools for complex data processing pipelines, leveraging large language models (LLMs).
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Privacy Layer
Protect corporate and customer data with industry-hardened security measures. Our Privacy Layer ensures no personally identifiable information (PII) is stored, safeguarding your sensitive data across all interactions.
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A Platform Built with Security at Its Core

Explore the key elements of Squirro’s security-first design. These comprehensive security measures ensure safe and reliable AI deployment.
See How We Protect Your Data

AI Guardrails

By integrating customizable AI Guardrails, the platform ensures AI responses are precise, compliant, and aligned with enterprise policies, thereby bolstering safety and reducing legal and operational liabilities.

Privacy Layer

The privacy layer safeguards sensitive data across all interactions, by ensuring that personal identifiable information (PII) that can be used to identify an individual are preventing from being exposed during AI processing.

Access Control

The Squirro platform uses query templates for ACL-based access control, enforcing user-specific query filters based on data retrieved from the login authority, e.g., active directory. This ensures that only authorized personnel can access specific information.

Secure Authentication

The Squirro platform supports SSO via any identity provider that supports SAMLv2 and offers a pluggable framework for custom integrations, giving IT teams full control over the authentication and authorization process.

Incident Detection

Squirro has processes in place for managing and resolving technical incidents and service disruptions, including incident detection systems for rapid identification and response to potential security breaches.

Network Segregation

Squirro can enhance data security by enabling network segregation for sensitive data using various methods including dedicated private cloud accounts, virtual private clouds, and subnets

Precision-Engineered AI That Meets Your Organization’s Unique Needs

Leverage our industry-proven enterprise Gen AI platform to enhance user experience, optimize decision-making, automate workflows, and drive business outcomes. Achieve unmatched quality, mitigate risks, and boost efficiency and productivity, securing your competitive edge.

Precision-Engineered AI That Meets Your Organization’s Unique Needs

USE CASE
Knowledge Management
Integrate fragmented information silos like intranets, repositories, and wikis with access controls to enable faster, more accurate decisions, boosting productivity and accelerating innovation.
Explore Knowledge Management
USE CASE
Service Management
Empower support teams with advanced AI-driven insights drawn from your organization's data to elevate service quality, enhance customer satisfaction, and streamline operations.
Explore Service Management
USE CASE
Risk Management
Integrate fragmented information silos like intranets, repositories, and wikis with access controls to enable faster, more accurate decisions, boosting productivity and accelerating innovation.
Learn About Risk Management
USE CASE
Wealth and Asset Management
Improve the efficiency and effectiveness of client advisors in delivering personalized investment strategies by integrating research, internal, and operational data into cognitive AI.
Explore Wealth & Asset Management
Service Management
Risk Management
Wealth and Asset Management
Knowledge Management

Seamless Integration into Existing Systems

Squirro connects seamlessly with existing enterprise tools and data repositories. Offering secure integrations for all major enterprise applications, including CRM platforms, service management platforms, business intelligence tools, and data repositories, Squirro’s Enterprise Gen AI Platform augments processes and workflows to deliver game-changing performance.
 

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Empowering Leading Organizations Across Industries

Built on the industry’s leading Insight Engine, our Enterprise GenAI Platform delivers accurate, reliable AI that builds trust and eliminates risk, making it the platform of choice in the world’s most heavily regulated industries.

Global Banking

Financial Services

Banking Supervision

International Telecoms

25x

faster insight extraction

Challenge
  • Hard to find and unsearchable client and project documents in various formats due to siloed systems
  • No unified client overview with key data and KPIs
  • Users lack notifications for new documents or insights

solution
  • Efficient and intelligent document handling with seamless automatic classification of various document types
  • Personalized dashboards with real-time, relevant client and project-related insights
  • Fast knowledge retrieval through semantic search with automatic insight extraction

97%

case classification accuracy

Challenge
  • Tedious cross-border payment exceptions resolution through manual assessment and classification
  • This led to high costs, low efficiency, and stagnant growth, overall and expensive operational setup

Solution
  • Squirro’s AI platform allows for auto-classification of cases, workflow attribution, and process automation
  • Integrated into the existing application setup, the customer gets a 360-degree client view and improved service quality
  • The solution cut the mean-time-to-resolution by 30% with > $5m in cost reductions per annum

European Central Bank

7.2

million in annual savings

Challenge
  • Supervisory work of Eurosystem banks involving tedious and manual review of thousands of pages
  • Highest expectations in terms of application security, data protection and compliance

Solution
  • The Squirro platform provides the ECB, BoE, and Bundesbank comprehensive supervisory inspection support
  • The ECB get fast access to relevant audit documents and key insights for audit assessments
  • The outcome is consistent, highly efficient, and effective audits and assessments

International Telecoms Provider

92%

shorter mean-time to initial resolution

Challenge
  • The customer connects over 100 million IoT devices globally using a range of network technologies
  • In the event of a device failure, an extensive and time-consuming ticket qualification process is required

Solution
  • Squirro’s Knowledge Graph-enabled AI Platform facilitates a self-service qualification workflow
  • Each ticket is accurately assigned to the appropriate workflow, with digital agents initiating the next steps
  • Guaranteed SLAs* are consistently met and can be reduced, providing a significant competitive advantage

Learn about Squirro in Our
Resource Library and Squirro Academy

Navigating the changing contours of AI in the workplace can be challenging – how can AI shape your organization, empower your workforce, and enhance different workflows, workloads, and processes? Find out in our white papers, podcast series, case studies, and webinars.

Squirro Academy
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Squirro Docs
Discover the Squirro platform, connect data sources, process and visualize data, and gain insights through advanced search features.
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Resources
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