Privacy Policy

The following terms and conditions regulate the use of our service with regards to your data. Because the terms and conditions may contain some legalese we add in the third column some plain English explanations. Please note, the only binding privacy policy is that in the first column. Please read our Privacy Policy carefully and don’t hesitate to contact us for any questions.

1. Scope

This Squirro Privacy Policy is an integral part of our General Terms and Conditions of Squirro (“Application”) and any integration of Squirro into another business application. The Application is operated by Nektoon AG, Zurich, Switzerland (“Service Provider”). Your (“User”) use of this Application or of any content presented in any and all areas of the Application indicates your acknowledgment and agreement to these data protection guidelines and our General Terms and Conditions.

The Privacy Policy sets out the rules that govern the use of your data within the application.

2. Information Collected

The User agrees and confirms that the User is rightfully entitled to making available to the Application personal information (User Data) such as contacts, accounts, interests, etc. and any other information that is required while using the Application.

If Squirro is integrated in your business application (Applications such as Highrise, SugarCRM, SAP, Salesforce, Oracle, etc.) the User Data may be retrieved through API calls to your business application. The User Data is transferred securely.

For the Application to work properly we need to get access to your data especially for the integration of Squirro in business applications such as Salesforce, SAP, etc.

3. Use of Information Collected

Swiss Data Protection Law is applicable to all data made available to the Service Provider. The User agrees that User Data is recorded and processed while using the Application. The User agrees that this User Data may be processed in conjunction with third parties for the purposes of optimizing the Application and/or for market research or any other purposes the Service Provider deems necessary.

Your data belongs to you. For the platform to process it, you need to grant us the right to use your data in the context of this service.

4. Sharing of Information Collected

The Service Provider shall not expose your data to third parties. However, the Service Provider reserves the right to use or disclose user data provided if required by law or if the Service Provider reasonably believes that use or disclosure is necessary to protect the Service Providers’s rights and/or to comply with a judicial proceeding, court order, or legal process.

No personal data will be shared with third parties. As long as you agree to obey the law.

5. Application Navigational Information

The Application employs cookies. Cookies are used to manage services offered by the Service Provider.

Cookies are used to make the application work.

6. Security

The Service Provider uses appropriate administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of user data.

Your data is precious. The safe storage of it is important to us and we do everything possible to protect it.

7. Modifications

The Service Provider shall reserve the right to modify these conditions on data protection at any time without indicating any reasons. The User will be notified in due time ahead of the change.The current version of the present Privacy Policy can be found at this location.

In case of modifications of these terms you will be duly notified.

8. Contact Us

Questions regarding this Privacy Policy should be directed to the Service Provider by email ( or by mailing Nektoon AG, Badenerstrasse 120, CH – 8004 Zurich, Switzerland.