Skip to main content

Squirro for ServiceNow App

Just released: The Squirro for ServiceNow App bringing Insights for Proactive Incident Management.

This Squirro Service Insights app helps you to rapidly extract the most relevant and valuable insights across your ServiceNow environment. With the App and its advanced search functionality you'll be faster at any incident resolution, cut downtime, and you'll be turning a reactive into a proactive approach.

Key Features

  • Power Search: Search across your entire ServiceNow data environment, see all results historically or segment and filter results according to categories such as knowledge base, incidents or similar tickets
  • Anomaly Detection: Identify outliers for fast root cause analysis and quickly determine whether incident volume is abnormally high
  • Trend Prediction: Instant visual seasonality of incidents
  • Recommendation Engine: Ticket-level solution recommendation from past incidents and the knowledge base
  • Incident Overview: Create a terminology word cloud for real-time views on reported incidents

Get the App here!

Steven Grinberg
Post By Steven Grinberg November 14, 2023

Discover More from Squirro

Check out the latest of the Squirro Blog for everything on AI for business

Retrieval Augmented Generation (RAG): A Strategic Guide for Enterprises and C-Level Executives
Retrieval Augmented Generation (RAG): A Strategic Guide for Enterprises and C-Level Executives
The History and Evolution of Automation Redefined by AI Technologies
The History and Evolution of Automation Redefined by AI Technologies
The Successful Enterprise Search and Generative AI Buyer
The Successful Enterprise Search and Generative AI Buyer