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KMWorld 2025: Charting Your Next KM Steps with Squirro

Jan Overney
Post By Jan Overney October 16, 2025

At Squirro, we are counting down the days to KMWorld 2025!

We're thrilled to be heading to the JW Marriott in Washington DC from November 17-20 to reconnect the innovators and experts who are shaping the future of knowledge management. This year’s theme, “Enterprise Intelligence: Collaboration & Knowledge Sharing for Success,” couldn’t be more relevant, as it speaks directly to the challenges and opportunities that have defined the last twelve months and sets the stage for what’s next.

A Year of AI Frenzy, a Sobering Reality, and a Promising Outlook

Looking back since last year’s KMWorld, the technological building blocks behind knowledge management solutions, and their capabilities, have evolved at whirlwind speed. The explosion of Generative AI spurred frenzied adoption across every industry, with knowledge management at the epicenter. 

And yet, for many, that initial excitement has been met with a sobering reality: a general failure to see a clear ROI. For various reasons, the efficiency gains the PoCs and pilots were expected to deliver often failed to materialize. 

“Despite $30–40 billion in enterprise investment into GenAI [...], 95% of organizations are getting zero return.” State of AI in Business, MIT

Now, the hard work begins: separating the grain from the chaff and identifying AI solutions that deliver tangible, enterprise-grade value.

At Squirro, we’ve focused on cutting through the noise by delivering measurable business outcomes in highly demanding industries, and it has paid off. We’re proud that our approach has been validated over the past year with over two dozen Gartner recognitions, a growing partner ecosystem, and fantastic new logos joining our client family.

But ultimately, we know every organization is on its own unique KM journey. While some have a meticulous enterprise taxonomy painstakingly curated over years, others may have just gotten their foot in the door with the recent wave of enterprise generative AI. What they all have in common is the alluring prospect of fully auditable agentic workflows and all the benefits they promise.

This year, our message at KMWorld 2025 is simple: Wherever you are on your knowledge management journey, Squirro is there to empower you to take the next step.

Your Journey, Our Solutions

Path 1: Taxonomy First

For some, the journey began years ago, with the development of an enterprise taxonomy and ontology. Creating a rigorous, structured model of your enterprise knowledge establishes a single source of truth, turning fragmented and messy data into a trusted, intelligent asset capable of powering smarter search and more reliable AI.

Synaptica Graphite, our powerful, no-code taxonomy and ontology management software, is designed for this purpose, helping you master your enterprise knowledge and build the essential foundation required for accurate semantic search. 

But the journey doesn’t stop there. Your existing enterprise taxonomy holds a unique opportunity, serving as a foundation for advanced generative AI applications that will set apart your organization and drive your competitive advantage. 

Path 2: GenAI First

Other organizations began by deploying an AI platform to tackle immediate business challenges. They needed a secure, scalable, and powerful engine that can connect to existing data sources and deliver insights quickly. 

The Squirro Enterprise-Grade GenAI Platform is built for this, providing the end-to-end capabilities – from data ingestion to application deployment – needed to drive transformation from day one.

But, again, this is only step one. Generative AI holds tremendous potential to drive productivity, efficiency, and innovation, reducing costs, enhancing operational agility, and delivering smarter, data-driven decisions at scale. Grounding generative AI systems in structured knowledge, in the form of taxonomies, ontologies, and knowledge graphs takes the accuracy, reliability, and trustworthiness of enterprise AI to the next level, unlocking even more value 

No matter your starting point, the destination is the same: a future of intelligent, automated, and trustworthy enterprise AI.

Auditable Agentic Workflows

The ultimate promise of AI lies in auditable agentic workflows – compliance-ready autonomous digital workers that can handle complex, multi-step processes. Without a consistent, comprehensive, and contextually rich understanding of their domains, agents lack the underlying knowledge foundation to make sound decisions and execute them effectively. In multi-step processes, even a small error early on can compound, leading to costly inefficiencies down the line. 

For agents to be trusted with business-critical operations, they require two non-negotiable qualities: unwavering accuracy and full auditability. At Squirro, we are already enabling auditable agentic workflows today, combining accuracy is achieved by pairing the probabilistic power of GenAI with the deterministic precision of structured knowledge with auditability, the ability to trace every decision and result back to its source data and logic that is baked into our platform. 

Innovation Spotlight: The Squirro Classifier

Gaining significant traction in the market, one of our latest innovations – the Squirro Classifier acts as a powerful accelerator on your KM journey. It bridges the gap between your unstructured content and your structured knowledge model, automating the critical task of data classification with unprecedented speed and quality.

Instead of relying on slow, inconsistent manual methods, the Classifier delivers immediate value by:

  • Automating Data Classification: Drastically reduce the time and manual effort required to tag and organize enterprise content against your taxonomy.
  • Increasing Tagging Consistency: Ensure uniform classification across all your data silos, creating a coherent and reliable knowledge base.
  • Enabling Human-in-the-Loop Validation: Empower subject matter experts to easily review, approve, or refine AI-suggested tags, blending automation with human expertise.
  • Improving AI Output Quality: Feed your GenAI applications with consistently and accurately labeled data, significantly boosting the relevance and reliability of their outputs.

Learn more about how to elevate GenAI data classification with the Squirro Classifier

 

Validated by the Industry's Leading Voices

Our comprehensive approach – supporting every step of the journey to auditable, agentic AI – is not just a vision; it's a strategy that has been recognized across the industry.

Squirro has been mentioned in 25 Gartner® Reports in 2025.

  • We are the only European vendor named as a Leader in Gartner's® 2025 EMQs for GenAI Engineering and AI Knowledge Management Apps/General Productivity.
  • A representative vendor in the 2025 Market Guide™ for GenAI Platforms in Banking & Investment Services and the 2025 Market Guide™ for Enterprise AI Search.
  • Featured across 19 Gartner® Hype Cycles™.

Join Us at KMWorld 2025 and Take Your Next Step

The journey to true enterprise intelligence requires a clear vision and a flexible, powerful technology partner. Whether you're building a knowledge foundation or deploying enterprise-ready GenAI applications, Squirro has the solutions to help you succeed.

Visit us at Booth #301 at KMWorld 2025 to see our platform in action, and be sure to  Let's discuss where you are on your journey and how we can help you build a smarter future.

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