The Right Information at the Right Time
Know your Customers, Market and Competitors
A real-time updated 360° view with actionable Insights to drive higher customer engagement, retention and satisfaction, as well as revenue growth.
Data Driven Service Optimization
Insights to radically reduce Mean Time to Resolution and customer issues, allowing you to excel in customer service experience and boost user satisfaction.
Real-time Compliance Monitoring
Concept based and near real-time Insights to aid your compliance monitoring process and detect issues whilst complying with regulatory requirements.
Customers love Squirro for its simplicity and scalability
Users get do-it-yourself unstructured data analytics and can create dashboards on-the-go.
Squirro is built on top of ElasticSearch, allowing organizations to leverage their existing investments into the best open source full-text search engine.
DATA DISCOVERY FOR EVERYONE
Touch all your Data
80% of data is unstructured. That’s the data others don’t touch. We do.
Aggregate, enrich and analyze any data from any source in one single view.
Squirro’s Adaptive Search & Smart Filtering technology intelligently connects unrelated data points.
The automated insights discovery is integrated in real time in any CRM or ITSM solution.
Cut your Mean-Time-to-Resolution by up to 30%
Redefine Customer Engagement Success with an Unfair Data Advantage
Increase revenue by 10% with new contextual engagement opportunities
Transform customer service through automation and digitalization
Daten basierte Customer Insights als Umsatztreiber
What our customers say
“Squirro was able to offer search utilities across unstructured data which had been heretofore unattainable.”- The Center for Public Integrity
“Squirro has added a layer of real-time integration, ultimately adding value to our research and follow up capabilities.”- Evercore
5 questions and answers on uniqueness, offerings, customers, big data and teamwork
Last week Ben Musgrave of Keyrus and I chaired a workshop on "Customer Insights leading to more profitable relationship" at... read more →February 3, 2016
We are going to hold a number of Webinars over the coming weeks. The start is two webinars on 3... read more →January 26, 2016