Customer A leading American investment banking and financial services firm. Challenge Every day the firm’s analysts and investment banking professionals need to sift through hundreds of earnings reports, new research... read more →
As we draw to the close of another year, I want to gaze ahead to the next 12 months and outline what I feel will be the main issues... read more →
Partner Refinitiv, formerly the Financial and Risk business of Thomson Reuters, partners with Squirro. Challenge Refinitiv provides the ultimate source of financial data on companies worldwide. Consumed through specific interfaces... read more →
It is impossible to underestimate the significance of the European Union’s (EU) General Data Protection Regulation (GDPR). It is regarded as the most important change in data privacy regulation... read more →
This is the first of a series of short vignettes on use cases delivered with Squirro. Customer Top tier global US banking group. Challenge The customer has a CRM... read more →
What are the main challenges for the financial sector, as you see them? Since the crisis of 2008, the financial... read more →
Everyone in life enjoys a good customer experience. That can be as simple as a smile and friendly greeting from the barista as they prepare your regular coffee order... read more →
Few would argue that artificial intelligence (AI) has proved itself to be a truly impactful technology. The raw computing power available in 2018 allows organizations to unlock the insight... read more →
Working together with the research firm, TABB Group, we surveyed top-tier banks to learn how Artificial Intelligence technology is currently impacting them and their plans for it in the... read more →
Much has been written on the importance of the customer experience in modern life. Customers have so much choice of products and providers and it is easier than ever... read more →