Category: Service Insights

Feb 27, 2018 | post

Squirro Included in Independent Research Firm’s Report on Continuous Resolution Providers

Zurich – 26 February 2018 – Squirro, a leading provider of AI-driven cognitive insights solutions, today announced that it has been included in Forrester Research, Inc.’s “Now Tech: Continuous Resolution, Q1 2018” report, published on February 16, 2018. The report reviews 17 continuous resolution providers, including...


Feb 20, 2018 | post

Squirro Included in Independent Research Firm’s Report on IT Incident And Crisis Management

Zurich – 20 February 2018 – Squirro, a leading provider of customer insight and cognitive search solutions, today announced that it has been included in Forrester Research, Inc.’s “The Changing Landscape Of IT Incident And Crisis Management” report, published on February 16, 2018. The report provides...


Apr 19, 2017 | post

Squirro for ServiceNow App

Just released: The Squirro for ServiceNow App bringing Insights for Proactive Incident Management. This Squirro Service Insights app helps you to rapidly extract the most relevant and valuable insights across your ServiceNow environment. With the App and its advanced search functionality you’ll be faster at any incident...


Jun 30, 2016 | post

IBM Points to Squirro for Best Practice Cognitive Computing with Unstructured Data

What can the enterprise expect to achieve with cognititve computing? IBM highlights Squirro's Insights for extracting value from unstructured data.


Jun 6, 2016 | post

PRESS RELEASE: Proactive, Predictive, Prescriptive. Squirro Showcases Cognitive Insights for ITSM at SITS

Zurich, Switzerland – June 1, 2016 – Squirro, the leading Swiss data insights solution developer, today announces it will be showcasing its cognitive Service Insights solution at SITS (the Service Desk and IT Support Show) at London Olympia this month. The Squirro team will be running...


Apr 14, 2016 | post

Meet Squirro in Las Vegas – ServiceNow Knowledge16

Book your meeting with Squirro at ServiceNow's Knowledge16 event in Las Vegas. Find out how we can help you transform your ITSM environemnt.


Jan 26, 2016 | post

Webinars on Customer Insights & Service Insights coming up!

Customer Insights, Service Insights, Webinar, Context Intelligence, Enterprise Search, CRM, ITSM


Nov 24, 2015 | post

Cutting Mean-Time-To-Resolution rates by over 30%

Mean-Time-To-Resolution, Service Management