Answers Your Senior Engineers Would Give.
Squirro answers from your service documentation, service history, and R&D records for the exact machine configuration, with the source attached. Engineers find root causes, after-sales teams quote spare parts, and every plant reuses the others’ fixes.
Trusted by Industry Leaders
Engineers Find the Fix and Order the Part Without Switching Systems.
Engineers ask across 8D reports, manuals, and shift logs, and the question asked before every production meeting can run on a schedule.
Explore Enterprise AI SearchAgents run a whole job, and you see each run: quoted, handed to an engineer, or set aside, with the reason.
Explore Squirro AgentsYour engineers keep one vocabulary of equipment, materials, and fault codes across plants and languages, and a map of who knows what.
Explore Squirro GraphiteConnectors bring in SAP, SharePoint, and Documentum, and each engineer sees only what they could already open.
Explore the Squirro Platform
Manufacturers Already Search Their Know-How With Squirro.
See All Customer Stories
3AI use cases in production, each building on the last
“We were not starting from zero. With each and every use case, it gets more efficient and faster.”Markus Suter, Head of AI Business Excellence, Bühler GroupWatch the Full Webinar
160 yearsof company knowledge, usable by every team
“We don’t need to transform everything into one standardized format. We make our existing chaos usable.”Vanessa Marks, Team Lead Software Product Management, ZwickRoellRead the ZwickRoell story
3,300users on Squirro semantic search at Henkel, with 94% satisfaction
Henkel Adhesive Technologies connected the systems its engineers search every day. They ask once and get the answer with the document behind it.
Read the Henkel story
90%+accuracy on technical troubleshooting queries
Field and customer engineers get grounded answers from service documentation and service history, with the knowledge graph resolving which machine configuration a question is about.
“I’ve spent a lot of time working with probabilistic models and LLMs. I didn’t know this level of accuracy was achievable.”Managing Director, global advanced manufacturing companyRead the advanced manufacturing story
Try the Demos Manufacturers Start With.
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ISO 27001Certified
SOC 2 Type IAttested, Type II in progress
GDPR & CCPACompliant
EncryptionTLS 1.2+ in transit, AES‑256 at rest
Who sees what?
A personnel file or a customer price list stays with the people who could already open it.
Who approves actions?
Nothing is booked without you. Which actions need approval is set per project, from maintenance orders to quotations.
What if it is wrong?
Each workflow step shows its sources and a confidence score. A low score sends the case to a person.
Where does it run?
Squirro Cloud, your VPC, or your own premises.