For a future with advanced customer relationship development to be the new norm, we need to map a new course for information.

Financial Services (FS) is a sector that is changing rapidly. Faced with more agile market entrants and ever-evolving customer demands, most FS firms now have innovation teams charged with looking for new ways of working and transforming their business. There is a desire to utilize new...

Ever since Squirro first launched, we have worked with many Financial Services (FS) firms, numbering some of the world’s biggest investment banks, insurers and institutional asset managers among our customers. While the FS sector has a reputation for being conservative in its use of new technology, there...

Customer A leading American investment banking and financial services firm. Challenge Every day the firm’s analysts and investment banking professionals need to sift through hundreds of earnings reports, new research and other news items covering their field of investment. Today this is mostly a manual process....

80% of data is generally considered unstructured data and is left unused for decision making. Find out what 4 insights are you missing out on by not utilising that 80% of data. By Michael Benz and Moritz Müller of Synpulse, a Squirro Full Service Gold Partner. The post originally appeared on...

Zurich – 20 February 2018 – Squirro, a leading provider of customer insight and cognitive search solutions, today announced that it has been included in Forrester Research, Inc.’s “The Changing Landscape Of IT Incident And Crisis Management” report, published on February 16, 2018. The report provides...

Banking organisations and insurance companies, financial services in short, are an industry that is both fast-paced and highly competitive. It’s no exaggeration to state that there is more data in FS than most other industries can even contemplate, let alone use in any meaningful sense. The...

Banking organisations and insurance companies, financial services in short, are an industry that is both fast-paced and highly competitive. It’s no exaggeration to state that there is more data in FS than most other industries can even contemplate, let alone use in any meaningful sense. The...

Banks and other financial service (FS) providers aren’t necessarily known for their use of cutting-edge technology. That’s the perception anyway, held back by legacy infrastructures, multiple siloed systems and an inability to innovate easily due to the sheer size of the organisation. But our new research...

Dreamforce, the flagship conference of Salesforce, took place a couple of weeks back. With over 170’000 participants it essentially has become the Woodstock of the IT industry. It is a fascinating congregation of everyone and everything IT. And Salesforce does a fantastic job to make it feel everything else than...

Artificial spent a couple of cold days in Munich last week for the third iteration of the Digital Insurance Agenda conference. Startups from all over the world, but mainly Germany and Holland, demoed their technology on stage (no slides allowed), although take note, trying to talk...

Zurich, London, 7 July 2017 – Squirro, the advanced context intelligence & insights solution provider, has completed a $10m Series B funding round led by new investor, Orange Growth Capital. They are joined by another new investor, Salesforce Ventures, and existing investors. Squirro will use the new...