Category: analytics

Jan 19, 2017 | post

You can see the AI age everywhere but in the productivity statistics

“At the hospital they introduced a computer to do payroll. Instead of four people in the payroll department they now employ eight plus a few in the new computer department,” my father explained over Sunday lunch over 30 years ago. My father worked at the time...


Nov 2, 2016 | post

These trends will spur organisations into action in 2017: Forrester

“Empowered customers are forcing the hand of virtually every industry, and business leaders must respond to these changes head-on,” says Dane Anderson of Forrester. Read more in this CIO post.


Aug 24, 2016 | post

“We’ve tested 25 #AI engines & only @Squirro brought benefit”

Our customer Evalueserve just released this short video: “We’ve tested 25 #AI engines & only @Squirro brought benefit. This is why #robots won’t replace us” @Evaluserve, 23 August 2016 We agree.  


May 16, 2016 | post

The Panama Papers revealed

The International Consortium of Investigative Journalists (ICIJ) calls it the list of “Politicians, criminals and the rogue industry that hides their cash”. A while back the consortium released the full data set, called The Panama Papers, totalling 320’000 companies and their officers, including the jurisdictions where they are registered....


May 5, 2016 | post

Make data human – Apply Deming’s principles to the industrialization of data analytics

  It was a sunny spring day. I just received my coveted birthday present. A Sony Walkman. It was revolutionary. Small, lightweight, beautiful, it was music on the go. And it was the essence of Japanese ingenuity. W. Edward Deming knew a few things about counting:...


May 1, 2016 | post

7 Big Data Rules

Velocity – The faster data is analyzed, the bigger the benefits Yesterday’s news are yesterday’s news. The same applies for data. Variety – Use a variety of data for your analytics Diversity provides more complete and a more accurate insights. Volume – Bigger is better; not...


Apr 25, 2016 | post

See the future first – About the next Oktoberfest and David Cameron’s political fate

A couple of days ago we released the Trend Detection capability of Squirro. The new feature enable a new level of predictive insight, one that can identify contextual trends predict what’s happening next. In this short video we apply the magic to Google Trends data. Why Google Trends? Because...


Mar 30, 2016 | post

The Meaning of Life according to TED Talks

Ideas worth sharing are ideas worth analysing. The phenomenon that is TED is evidence enough that our data-driven world is responding to a basic human need for more knowledge and insight. More data, more knowledge, more ways to access it all – but without the right...


Feb 3, 2016 | post

Customer Insights leading to more profitable relationship

Last week Ben Musgrave of Keyrus and I chaired a workshop on “Customer Insights leading to more profitable relationship” at the annual Customer Insight & Analytics Exchange conference in London. With two dozen participants from companies ranging from a large multinational building supplier, to retailers, to telcos from...


Jan 26, 2016 | post

Webinars on Customer Insights & Service Insights coming up!

We are going to hold a number of Webinars over the coming weeks. The start is two webinars on 3 & 4 of February on Customer Insights and Service Insights. The two upcoming webinars will be held in German language. We are preparing a set of...


Jan 20, 2016 | post

Return on Data – ROD

While most organizations have rigorous ‘Return on Investment’ criteria to evaluate any financing decision, no such equivalent exists for dealing with data. The equivalent to an ROI calculation, a ‘Return on Data’ or ROD is not considered.   Return on Data Formula It’s time to change...


Jan 13, 2016 | post

Dark Data – Assets that organizations collect but hardly ever use

Between our planetary system and the next such system are light years of nearly nothing. The space between the outer bounds of two solar systems actually is filled with something – Dark Matter. Not observable it sits there between us and ET. Most of our galaxy...