Category: Customer Success

Dec 10, 2021 | post

Enhancing Salesforce Data in Manufacturing

Learn how Squirro for Salesforce was a true enabler for Armacell, enhancing its Salesforce data and allowing it to be more customer-centric.


Mar 19, 2020 | post

Squirro: Retaining a Customer Focus Through the Coronavirus Chaos

Learn how Squirro is responding to the global pandemic and how Augmented Intelligence solutions can help you to navigate challenging times.


Feb 11, 2020 | post

Squirro Showcases Augmented Intelligence Innovation at InsuranceCom

Learn the most relevant insights from InsuranceCom about how AI and augmented intelligence solutions are shaping the future of insurance.


Nov 11, 2019 | post

A Customized Journey of the Customer Based on Trust

Article in C-Level Magazine by Squirro Co-Founder & CEO, Dorian Selz, discussing the possibilities available to enterprises optimizing the customer journey


Sep 20, 2019 | post

Why The Client Cockpit is an Essential Customer Experience Tool

The Client Cockpit offers a wide variety of benefits, it unlocks the digital workforce and enhances the value and ROI gained from a company's CRM system


May 10, 2019 | post

By not addressing unstructured data, FS firms are missing out on true customer insight

Adding AI and Machine Learning with unstructured data to Financial Service providers CRM systems produces insights that lead to new revenue potential.


Dec 11, 2018 | post

Why 2019 will be the year that sees the rise of Augmented Intelligence

Few would argue that artificial intelligence (AI) has proved itself to be a truly impactful technology. The raw computing power available in 2018 allows organizations to unlock the insight from the big data they hold (both structured and unstructured), which gives them previously unavailable knowledge about...


Nov 29, 2018 | post

Why Augmented Intelligence is Integral to Customer Experience

Much has been written on the importance of the customer experience in modern life. Customers have so much choice of products and providers and it is easier than ever for them to change supplier if their expectations are not met. This is especially true in the...


Jun 12, 2018 | post

Launch of Safefood.ai – The world’s first AI driven Food Safety Intelligence Service

Our customer Bühler just launched safefood.ai. safefood.ai is a digital food safety information portal that consolidates data from international food agencies, food alert systems, news sources, food manufacturers and social media, into a single access point. For the first time you see the entire food value chain and...


Jun 12, 2018 | post

Launch of Safefood.ai – The world’s first AI driven Food Safety Intelligence Service

Our customer Bühler just launched safefood.ai. safefood.ai is a digital food safety information portal that consolidates data from international food agencies, food alert systems, news sources, food manufacturers and social media, into a single access point. For the first time you see the entire food value chain and...


Mar 28, 2018 | post

Squirro and Synpulse partnered up in New York City to bring light into the black box of unstructured data.

Last Thursday, Central Park West was the place to be for gathering intel and knowledge about data capitalization in banking. Together with our partner Synpulse, Tabb Group, and ThomsonReuters we organized a breakfast on Artificial Intelligence applied to Financial Services. Tabb Group presented the results of...


Jan 16, 2018 | post

Salesforce, Einstein and Squirro – the perfect AI combination

A guest post by Marco Giorgetti, Vice President of ISV Sales & Partner Management, Salesforce EMEA Last year, I was invited to Zurich to speak at Squirro’s SIGHTS ’17 conference, an event that aimed to help Squirro’s customers drive organisational decisions from complex data environments. Key...