Category: Digital Transformation

May 29, 2020 | post

How Synpulse is using Squirro over AWS to provide FS firms with a competitive edge

Financial Services (FS) is a sector that is changing rapidly. Faced with more agile market entrants and ever-evolving customer demands, most FS firms now have innovation teams charged with looking for new ways of working and transforming their business. There is a desire to utilize new...

May 28, 2020 | post

Squirro Partners with Wipro to Help Customers Become ‘Intelligent Enterprises’

Zurich – May 28, 2020 – Augmented intelligence solutions provider Squirro has announced a strategic partnership with Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO), a leading global information technology, consulting and business process services company, to help customers become ‘Intelligent Enterprises’. Leveraging Squirro’s augmented intelligence...

Mar 19, 2020 | post

Squirro: Retaining a Customer Focus Through the Coronavirus Chaos

We have been watching the coronavirus situation unfold over the past weeks and months with a mixture of shock and disbelief. We are clearly living through anxious and uncertain times and no-one can claim to have all the answers. Everyone is looking to keep their employees healthy and ensure that...

Nov 11, 2019 | post

A Customized Journey of the Customer Based on Trust

The core of every customer relationship is trust - trust of the customer in the company's products and services as well as the trust of the company in the customer.

Oct 17, 2019 | post

Using Artificial Intelligence to Monetize Your Data

For a business like Squirro, whose success has been based on how we help organizations extract value from their unstructured data, we have always been very upfront about what we see as the value of data. Yes, our Customer Insights product has on average seen organizations increase revenues...

Sep 20, 2019 | post

Why The Client Cockpit is an Essential Customer Experience Tool

Lately, it’s tough for anyone in a customer or client-facing role. There is nowhere near as much face to face contact as there once was and it can be that much harder to gauge your customer’s mood and needs. There is also much more choice for...

Jan 10, 2019 | post

How AI is transforming Corporate Finance

Interview with Dorian Selz, CEO Squirro What are the main challenges for the financial sector, as you see them? Since the crisis of 2008, the financial sector has faced a really tough time. It has to manage ever-growing volumes of complex regulatory requirements, it has seen...

Nov 8, 2018 | post

Why Insurance needs to be at the forefront of Digital Transformation

Daniel Litscher, Head of Business Innovation, Helvetia Financial Services is a massive industry, with a wide variety of sub-sectors within it. All of these are at differing stages of their own digital transformation journey and insurance is no exception. We caught up with Daniel Litscher, Head...